Privacy Policy

Almecs Healthcare is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

We may collect personal information including, but not limited to:

• Name

• Phone number

• Email address

• Address

• Health or care-related information (where required for service delivery)

• Any information you provide through our website forms, email, or phone communication

We only collect information that is necessary to provide our services effectively.

Your personal information may be used to:

• Provide disability, nursing, and care services

• Respond to enquiries or service requests

• Communicate important service-related information

• Improve our services and client experience

• Meet legal and regulatory obligations

We do not sell or rent your personal information to third parties.

We may share your information only when necessary, including with:

• Healthcare professionals involved in your care

• Support coordinators or authorised representatives

• Regulatory or legal authorities where required by law

All third parties are required to respect the confidentiality of your information.

We take reasonable steps to protect your personal information from:

• Misuse

• Loss

• Unauthorised access

• Modification or disclosure

Information is stored securely and accessed only by authorised personnel.

You have the right to:

• Request access to your personal information

• Request corrections if your information is inaccurate or outdated

Requests can be made by contacting us using the details below.

Our website may collect basic information such as IP addresses and form submissions for communication purposes. This information is used solely to respond to enquiries and improve website functionality.

Our website may use cookies to enhance user experience. Cookies do not identify you personally and can be disabled through your browser settings.

If you believe your privacy has been breached, you may contact us directly. We will investigate all complaints and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Almecs Healthcare may update this Privacy Policy from time to time. Any changes will be published on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📞 048 153 5211
📧 info@almecshealthcare.com.au
🌐 almecshealthcare.com.au